CompTIA A+ certified professionals are proven problem solvers. They support today’s core technologies from security to networking to virtualization and more. CompTIA A+ is the industry standard for launching IT careers into today’s digital world.
CompTIA A+ is the only industry recognized credential with performance testing to prove pros can think on their feet to perform critical IT support tasks. It is trusted by employers around the world to identify the go-to person in end point management & technical support roles. CompTIA A+ appears in more tech support job listings than any other IT credential.
The CompTIA A+ Core Series requires candidates to pass two exams: Core 1 (220-1101) and Core 2 (220-1102) covering the following new content, emphasizing the technologies and skills IT pros need to support a hybrid workforce.
Identifying, using, and connecting hardware components and devices, including the broad knowledge about different devices that is now necessary to support the remote workforce
Install and support Windows OS including command line & client support. System configuration imaging and troubleshooting for Mac OS, Chrome OS, Android and Linux OS.
Troubleshoot PC and mobile device issues including common OS, malware and security issues.
Explain types of networks and connections including TCP/IP, WIFI and SOHO
Troubleshoot real-world device and network issues quickly and efficiently
Identify and protect against security vulnerabilities for devices and their network connections
Install & configure laptops and other mobile devices and support applications to ensure connectivity for end- users
Compare & contrast cloud computing concepts & set up client-side virtualization
Follow best practices for safety, environmental impacts, and communication and professionalism